Privacy policy

Last updated: September 23, 2025

At Snackerico, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us, visit our website, or interact with our services. Since our store runs on Shopify, some of your data will also be handled by Shopify.

By using our website, you agree to the practices described below.

Information We Collect

We may collect:

  • Contact details: name, email, phone number, billing & shipping address

  • Payment details: payment method, transaction information (handled securely by Shopify and payment processors)

  • Account info: username, password, preferences

  • Shopping activity: items you browse, add to cart, wishlist, or purchase

  • Device & usage info: IP address, browser, cookies, and how you interact with our site

  • Customer communications: messages, feedback, or support requests

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Provide customer support and updates

  • Personalize your shopping experience

  • Send promotional emails (you can unsubscribe anytime)

  • Improve our website and services

  • Prevent fraud and keep our site secure

  • Comply with legal requirements

Sharing Your Information

We only share your personal information when necessary, such as:

  • With Shopify (who powers our store and payment system)

  • With service providers (e.g. shipping, payment processors, analytics tools)

  • For legal reasons (if required by law or to protect our rights)

  • With partners for marketing (where legally allowed, and you can opt out)

We do not sell your personal information.

Your Rights

Depending on where you live, you may have the right to:

  • Access the information we hold about you

  • Request corrections or deletions

  • Opt out of marketing emails

  • Request a copy of your data

To exercise your rights, email us at info@snackerico.com.

Data Security & Retention

We take steps to protect your information, but no system is 100% secure. We keep your data only as long as necessary for orders, legal obligations, or business purposes.

Children’s Privacy

Snackerico is not intended for children. We do not knowingly collect information from anyone under the age of majority in your country.

International Data Transfers

Since Shopify and some of our service providers operate globally, your information may be processed outside your country. Safeguards (like Standard Contractual Clauses) are used where required.

Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll update the “Last Updated” date and, if required, notify you.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can reach us at:

📧 info@snackerico.com
📍 23-25 Ng Fong Street, Flat/RM 118, 8A/F, William Industrial Building, San Po Kong, Hong Kong